Who we are....

Call-Center QA is a leader in client, consumer, customer-satisfaction. When it comes to gauging the

customers journey, we strip it down to the 4-core principles and have a plan in place that allows each and every business to prosper and with the needed resources and guidance...Elevate their Customer-service.

As an active partner, we work hand in hand with you to achieve the results your seeking to improve

your business.

Our company is committed to helping you improve the overall quality and performance of your

call-center(s) operation and increase overall sales production. We are also committed to creating job opportunities for disabled adults and home-based parents looking for a career in call-center analysis.


What we offer...

Our mission is to help our clients deliver outstanding customer-service with every interaction through

detailed and objective call and competitor analysis, Call-Center QA works to keep our clients at the

forefront of their industry in customer satisfaction and retention.

All of our programs are designed to provide objective, impartial observations to measure the quality of

service provided by your call center agents. New customers may call the first time as a result of great

advertising or a special price – but it’s your outstanding customer service that produces satisfied

customers that keep coming back time-again!

Call-Center QA has a large database of agents who are ready and willing to work!

When we say quality is our specialty that is exactly what we mean. Our agents are held to

the highest of standards, with strict training to ensure that your quality needs are met.

We are actively accepting new applicant(s) to keep our database fresh with new QA-Callers.

Get started using the link below